Shipping Policy – LUXONE.SHOP

At LUXONE.SHOP, we are committed to delivering your gorgeous lashes to your doorstep safely and efficiently. Please review our shipping details below before placing your order.

1. Worldwide Shipping

We offer worldwide delivery! No matter where you are, we strive to bring our premium lash products to you.

2. Free Shipping Offer

Enjoy FREE Standard Shipping on all orders over $30.00! For orders under $30, standard shipping rates will apply at checkout.

3. Processing Time

Once your order is placed, please allow 1-3 business days for processing and handling. This includes verifying your payment, quality check, and packing your items.

Orders placed on weekends or holidays will begin processing on the next business day.

4. Estimated Delivery Time

Delivery time consists of two parts: Processing Time + Shipping Time.

• Standard Shipping: Typically takes 5–10 business days after your order has been processed.

• Total Estimated Arrival: Approximately 7-14 business days from the date of your order.

5. Peak Season Notice

Please note that during high-demand periods such as holiday seasons, promotional sales (e.g., Black Friday), or unexpected courier delays, delivery might take a little longer than usual. We appreciate your patience and understanding during these busy times.

6. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's journey to you.

7. Customs, Duties, and Taxes

LUXONE.SHOP is not responsible for any customs duties, taxes, or import fees levied by the destination country. All fees imposed during or after shipping are the responsibility of the customer.

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Need Help?

If you have any questions regarding your shipment, please contact our support team at thurellaureny@hotmail.com.

Thank you for choosing LUXONE.SHOP!